Assistant Manager - Sales (Nagpur)

Job description

**I. JOB DETAILS** **Job Title**   Assistant Manager – Sales & Marketing  - Max Lab   **Reporting Supervisor**   Senior manager -  Sales & Marketing    **II. JOB PURPOSE**   Primary responsibility will be to promote and sell our company's diagnostic products and services to healthcare facilities, laboratories, and medical professionals. Position will play a critical role in driving revenue growth, expanding market share, and building strong customer relationships within your assigned territory.     **IV. KEY PERFORMANCE INDICATORS** **Core Responsibilities –**   1. **Sales Generation:** Proactively identify and pursue sales opportunities within your designated territory to achieve or exceed sales targets for diagnostic products and services. 2. **Customer Relationship Management**: Build and maintain strong relationships with key decision-makers, including laboratory managers, physicians, and healthcare administrators, to understand their needs and provide tailored solutions. 3. **Product Promotion**: Effectively communicate the features, benefits, and clinical value of our diagnostic products and services to healthcare professionals through product demonstrations, presentations, and educational seminars. 4. **Market Analysis:** Conduct market research and analysis to identify customer needs, market trends, and competitive dynamics, providing insights to inform sales strategies and tactics. 5. **Pipeline Management:** Manage sales pipelines and customer accounts using CRM software, tracking sales activities, leads, and opportunities to ensure timely follow-up and closure. 6. **Training and Education:**Provide training and support to healthcare professionals on the proper use of our diagnostic products, interpreting test results, and integrating them into clinical practice.   1. **Collaboration: Work closely with cross**-functional teams, including marketing, customer support, and technical services, to address customer needs, resolve issues, and drive customer satisfaction. 2. **Compliance**: Ensure compliance with company policies, industry regulations, and quality standards in all sales activities and interactions.   **IV. KEY PERFORMANCE INDICATORS** **Measurable Deliverables**   - Successful set-up of sales function – team, processes, within time and cost - Revenue achievement and cost of sales management - Quality of Systems Implementation – top quartile customer service scores       Optimum resource utilization   **V. JOB REQUIREMENTS** **Minimum Qualifications**   B.sc/ MBA / Post graduate qualification in Sales & Marketing   **Experience**   3-5 Years (with preferable industry)   **Technical Skills**     - Thorough understanding of sales processes, incentive management and tools - Knowledge of compliance issues related to sales of services - Ability to liaise with various stakeholders and BU for effective delivery of services - Strong commercial inclination to manage tie-ups, vendors     **Behavioural Skills**   - Interpersonal Skills - Time Management - Resourcefulness - Conflict Management   **Language Skills**   English & Hindi   **VI. KEY INTERACTIONS** **Key Internal Contacts** **Key External Contacts**   - Head Sales & sales team - Business employees & Business Head - Area Operations Managers & Team - Directors/HOD’s/ Doctors Non-Medical staff    - Physicians - Nursing Homes - Hospitals Vendors