Sales Advisor

Job description

Company Description Spinny is a new-age, end-to-end used car platform in India focused on building trust and simplicity in every transaction. The company follows a full-stack business model to deliver value, transparency, and a seamless experience for customers purchasing high-quality pre-owned cars. Every Spinny car undergoes a rigorous 200-point quality check and is backed by a 5-day, no-questions-asked money-back guarantee, supported by both online selection and physical hubs for test drives. Spinny leverages technology to create fair pricing, informed decision-making, and a smooth buying journey, with operations across major cities including Delhi-NCR, Bengaluru, Hyderabad, Pune, Mumbai, and more. The team is driven by a mission to become India’s most loved and trustworthy used car brand and actively seeks professionals who share this passion. Role Description The Sales Advisor role at Spinny is a full-time, on-site position based in Gurgaon. The Sales Advisor will guide customers through the end-to-end car buying process, from initial inquiry and vehicle selection to test drives, documentation, and final purchase. Daily responsibilities include engaging with walk-in and online leads, understanding customer needs and budgets, recommending suitable vehicles, explaining features, and ensuring a transparent and confident buying experience. The role involves coordinating with operations teams to schedule test drives, manage inventory display at the hub, and ensure vehicles are ready for customer visits. The Sales Advisor will also support post-sale follow-ups, contribute to meeting sales targets, participate in product and process training, and uphold Spinny’s customer-first standards in every interaction. Qualifications • Candidates should possess strong Interpersonal Skills and Communication abilities to engage effectively with diverse customers and team members. • Candidates should possess solid Customer Service skills to deliver a transparent, supportive, and confidence-building buying experience. • Candidates should possess proven Sales skills, including lead conversion, negotiation, and the ability to meet or exceed performance targets. • Candidates should possess Training-related skills such as the ability to learn new processes quickly and share product knowledge with customers and colleagues. • Relevant experience in automotive sales, retail, or customer-facing roles is highly beneficial. • Comfort with using digital tools, CRM systems, and mobile applications to manage leads and documentation is preferred. • Ability to work on-site in Gurgaon with flexible hours, including weekends and holidays as required. • Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.