Associate Program Manager

Job description

Job Description About the Role We are looking for a highly motivated Software Delivery Lead to drive end-to-end program delivery, manage cross-functional technical teams, and ensure high-quality, timely outcomes for business-critical initiatives. The ideal candidate will bring a strong mix of delivery management, technical depth, and stakeholder leadership , with experience in digital transformation, cloud, and data-driven programs . Key Responsibilities • Delivery Leadership: • Lead end-to-end delivery of multiple complex software programs across domains. • Ensure timely execution, governance, and quality outcomes across parallel projects. • Own program/project P&L, budgeting, forecasting, and resource planning. • Technical & Program Management: • Provide technical guidance to teams on architecture, tools, and best practices (.NET, Cloud, Microservices, APIs, Data/AI solutions). • Drive adoption of modern SDLC practices including Agile, DevOps, CI/CD, and QA engineering. • Evaluate and recommend new technologies, frameworks, and methodologies to enhance efficiency. • Stakeholder & Client Engagement: • Act as the primary liaison between clients, business stakeholders, and technical teams. • Collaborate with presales and solutioning teams on proposals, RFP responses, and solution roadmaps. • Deliver regular program updates, manage risks/issues, and ensure alignment with strategic goals. • Team & People Leadership: • Build, mentor, and lead high-performing teams across geographies. • Foster a culture of accountability, innovation, and continuous improvement. • Conduct hiring, training, and performance management for delivery teams. Required Skills & Experience • 7–15 years of experience in IT delivery, program management, or software engineering leadership. • Proven track record of managing large-scale technical programs across industries such as BFSI, Fintech, Telecom, Retail, or Digital Platforms. • Strong knowledge of cloud platforms (AWS/Azure/GCP), modern architectures (Microservices, APIs), and emerging tech (AI/ML, Analytics, RPA). • Hands-on experience with Agile frameworks (Scrum, SAFe, Kanban) and project management tools (JIRA, MS Project, Rally, Confluence). • Strong financial management (budgeting, forecasting, cost optimization). • Excellent communication, stakeholder management, and client-facing skills. • PMP/CSM/SAFe Agile or equivalent certifications preferred.