Associate Program Manager

Job description

**Job Description** **About the Role** We are looking for a highly motivated **Software Delivery Lead** to drive end-to-end program delivery, manage cross-functional technical teams, and ensure high-quality, timely outcomes for business-critical initiatives. The ideal candidate will bring a strong mix of **delivery management, technical depth, and stakeholder leadership** , with experience in **digital transformation, cloud, and data-driven programs** . **Key Responsibilities** - Delivery Leadership: - Lead end-to-end delivery of multiple complex software programs across domains. - Ensure timely execution, governance, and quality outcomes across parallel projects. - Own program/project P&L, budgeting, forecasting, and resource planning. - Technical & Program Management: - Provide technical guidance to teams on architecture, tools, and best practices (.NET, Cloud, Microservices, APIs, Data/AI solutions). - Drive adoption of modern SDLC practices including Agile, DevOps, CI/CD, and QA engineering. - Evaluate and recommend new technologies, frameworks, and methodologies to enhance efficiency. - Stakeholder & Client Engagement: - Act as the primary liaison between clients, business stakeholders, and technical teams. - Collaborate with presales and solutioning teams on proposals, RFP responses, and solution roadmaps. - Deliver regular program updates, manage risks/issues, and ensure alignment with strategic goals. - Team & People Leadership: - Build, mentor, and lead high-performing teams across geographies. - Foster a culture of accountability, innovation, and continuous improvement. - Conduct hiring, training, and performance management for delivery teams. **Required Skills & Experience** - 7–15 years of experience in IT delivery, program management, or software engineering leadership. - Proven track record of managing large-scale technical programs across industries such as BFSI, Fintech, Telecom, Retail, or Digital Platforms. - Strong knowledge of cloud platforms (AWS/Azure/GCP), modern architectures (Microservices, APIs), and emerging tech (AI/ML, Analytics, RPA). - Hands-on experience with Agile frameworks (Scrum, SAFe, Kanban) and project management tools (JIRA, MS Project, Rally, Confluence). - Strong financial management (budgeting, forecasting, cost optimization). - Excellent communication, stakeholder management, and client-facing skills. - PMP/CSM/SAFe Agile or equivalent certifications preferred.