Branch Manager - MFI GL North

Job description

**Location Name:** Dabok **Job Purpose** Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch **Duties And Responsibilities** - Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day - Ensure execution of the defined activity plan for customer visits by the team during the day - Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas. - Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model - Track and facilitate disbursements as planned for the day and month - Ensure 100% compliance of all business policies and SOPs for the branch - Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location - Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant - Ensuring critical parameters like lead to login are executed as per matrix . - Meets customers regularly in the location and manage health and quality of portfolio as per defined targets - Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively **Major Challenges** - Employee Attrition - Portfolio quality and monitoring, manage portfolio as per defined targets - Compliance on all business parameters, zero audit findings for the branch **Required Qualifications And Experience** - Qualifications: Graduation - Work Experience: 4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager