Branch Manager
Niva Bupa Health Insurance · Kannur, Kerala, India
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Niva Bupa Health Insurance · Kannur, Kerala, India
A. Achievement of Business Plans • To own the business plan for the branch – both top line and bottom line targets for Team • Internalize the Management philosophy and business strategy of the company and drive it in the branch • Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them • Ensure that new Agent Advisors are constantly inducted, activated and productive for Team • Drive the incentive schemes to ensure that the income of the Agency managers and Agent Advisors exceed benchmark B. Team Building • Recruit Quality resources – Agency Manager / Senior Agency Managers • Goal setting of all Agency Manager / Senior Agency Managers in the region • Regular and periodic review, monitoring and mentoring of the Agency Managers to ensure that they are on track to achieve their goals • Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally • Ensure that the defined sales process of the company is adhered to by the team • Identify and groom future leaders in the team • Maintain the branch discipline, culture and follow basic rhythm C. Business Expansion • Identify potential business pockets in the branch jurisdiction • Appoint Agents in these locations to procure business D. Liaison with Home Office • Own the resource and expense budget for the Branch • Drive the R&R schemes floated by HO from time to time • Design own Branch level R&Rs, marketing activities and implement them • Support the Agency Manager / Senior Agency Managers and team of Leaders/Agents in liaison with the HO for addressing their requirements/ concerns • Percolate the management guidelines to the entire team • Being fully compliant to all the norms laid down by the regulators and the company • Keeping the expense ratio of the Branch well within the defined budget • Maintain win-win relationship with other channels Qualifications • Graduation in any discipline from a recognized educational institute · • Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute. Required Skills/Experience • 6+ years of relevant work experience, preferably in Life Insurance with agency channel experience / APC channel · • 3+ years of team handling experience in agency channel