Cluster Human Resource Manager

Job description

Role & Responsibilities • Lead and drive the Learning & Development (L&D) agenda for the business by aligning learning initiatives with organizational goals. • Conduct Training Needs Analysis (TNA) and design learning interventions to build employee capability and performance. • Plan, execute, and monitor training programs across a large employee base. • Track learning effectiveness through analytics, reporting, feedback, and ROI measurement. • Partner with business leaders, HR teams, and external training partners to deliver impactful learning solutions. • Standardize L&D processes, policies, and governance frameworks to ensure consistency and quality. • Facilitate training programs, workshops, and capability-building initiatives. • Manage and mentor the L&D team while ensuring timely and effective program delivery. • Drive innovation and continuous improvement in learning practices and employee development initiatives. Job Requirements • MBA or equivalent postgraduate qualification preferred. • 8-9 years of overall experience, with significant experience in Learning & Development. • Strong expertise in Training Needs Analysis, Learning Program Management, Learning Analytics, and ROI Measurement. • Experience in designing, implementing, and evaluating large-scale training initiatives. • Strong stakeholder management skills with the ability to influence business leaders and cross-functional teams. • Excellent communication, presentation, and facilitation skills. • Analytical mindset with proficiency in MIS, reporting, and data-driven decision-making. • Experience managing vendors, trainers, and external learning partners. • Proven ability to lead teams and drive learning outcomes in a dynamic business environment.