Corporate Insurance Handling

Job description

Job Description - Job Title • Corporate Insurance Experience • 2-4 years Location • Greater Noida (Onsite) KEY RESPONSIBILITIES • Assist Employees with understanding of policy benefits, Exclusions and claim processing • Maintaining the Response TAT through dedicated mail id • Coordinate for cashless request & Reimbursement Claims with TPA/ Insurer/ Broker/ Hospital. • Monitor & follow up on Claim Status with TPA • Ensure timely follow-up on Queries claim with employees. • Escalate complex issues to higher-level support teams. • Ensuring accurate and up-to-date record-keeping of employee related grievances • Continuously evaluate and improve the processes for efficiency and employee satisfaction. ROLE COMPETENCY • Good communication and interpersonal skills. • Strong Follow-up and coordination skills. • Knowledge of insurance products and processes. • Good understanding of Cashless and reimbursement claims • Ability to handled multiple cases simultaneously. • Experience with Office 365. • Coordination with internal departments to ensure seamless work done. • Ability to work under pressure, especially during critical/ urgent cases. Internal Stakeholders • Business HR • Finance • Admin • Employees External Stakeholders • TPA • Broker • Insurer • Hospitals For more insights, connect with Sanjana Mehra Email id - sanjana.mehra@coforge.com