Department Manager - Apparel

Job description

Job Summary We are looking for an experienced and customer-focused Department Manager Apparel & Fashion to manage the day-to-day operations of the apparel department, drive sales, maintain inventory accuracy, ensure excellent customer service, and lead the team towards achieving business targets. Roles & Responsibilities • Manage overall operations of the Apparel & Fashion department, ensuring smooth and efficient day-to-day functioning. • Drive sales and achieve department targets through effective planning, team management, and customer engagement. • Manage inventory levels, including stock ordering, replenishment, stock transfers, and tracking deliveries. • Ensure proper product availability, stock accuracy, and effective inventory control. • Supervise and guide sales floor staff, ensuring adherence to customer service standards and performance expectations. • Motivate and coach team members to achieve individual and department sales targets. • Ensure effective Visual Merchandising (VM) standards, including product presentation, displays, mannequin styling, signage, and store appearance. • Monitor customer preferences, fashion trends, and competitor activities to identify opportunities for improving product offerings and sales. • Analyze sales performance, category-wise trends, fast/slow-moving products, and take corrective actions to improve business performance. • Ensure proper execution of promotions, offers, new launches, and seasonal merchandise. • Handle customer queries and complaints effectively to ensure a positive shopping experience. • Maintain accurate records of inventory, sales reports, shrinkage, stock movement, and other operational activities. • Ensure compliance with company policies, SOPs, grooming standards, and safety guidelines. • Coordinate with the Store Manager and other departments for smooth store operations. Desired Candidate Profile • 2–5 years of experience in apparel/fashion retail or a related field. • Experience in women's wear, men's wear, kids' wear, or fashion retail will be preferred. • Strong knowledge of fashion styling, apparel categories, current fashion trends, and product presentation. • Good understanding of sales, inventory management, visual merchandising, and retail operations. • Strong communication and interpersonal skills. • Ability to lead, motivate, and develop a team towards achieving sales and operational targets. • Customer-oriented approach with strong problem-solving skills. • Good analytical skills to understand sales trends and take business decisions. • Willingness to work in a fast-paced retail environment and in rotational shifts. • Education: Any Graduate Interested Candidates share your resume to gokulnath.k@ril.com