Divisional Manager - Tractor Loans
Mahindra Finance · Guwahati, Assam, India
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Mahindra Finance · Guwahati, Assam, India
Roles and Responsibilities • Manage a team responsible for tractor loan collections, ensuring timely recovery of outstanding dues from customers. • Develop and implement effective strategies to improve collection efficiency, reduce delinquencies, and minimize write-offs. • Collaborate with internal stakeholders to identify areas of improvement in the collection process and implement changes as needed. • Analyze market trends, competitor activity, and regulatory requirements to stay ahead in the competitive NBFC landscape. • Ensure compliance with company policies, procedures, and regulatory guidelines related to debt management and recovery. Desired Candidate Profile • 7-12 years of experience in tractor loan collections or similar roles within an NBFC or financial services organization. • Proven track record of achieving high levels of customer satisfaction through effective communication and issue resolution. • Strong understanding of agricultural lending practices, including tractor finance products such as LAP (Loan Against Property) schemes. • Excellent leadership skills with ability to manage teams effectively across multiple locations; strong organizational skills with attention to detail.