E-commerce Executive

Job description

Job Description: E-commerce Executive Location: Sector 62, Noida Reporting To: Manager Role Summary IKOHO is seeking an organized and detail-oriented E-commerce Executive to support the end-to-end management of our online sales channels. In this role, you will assist with marketplace and direct-to-consumer (D2C) operations across platforms such as Shopify, Amazon, Myntra, and Nykaa Man. You will play a key part in maintaining accurate product listings, tracking inventory, analyzing performance data, and coordinating across cross-functional teams in a fast-paced retail environment. Key Responsibilities • Channel & Platform Management: Assist in the daily operations of our D2C website (Shopify) and key online marketplaces (Amazon, Myntra, Nykaa Man, etc.). • Catalogue & Listing Optimisation: Create and update product listings, including titles, descriptions, imagery, pricing, attributes, and content assets. • Creative Asset Coordination: Collaborate with creative and content teams to produce product photography, promotional banners, A+ content, and platform-specific visual assets. • Inventory Monitoring: Track stock levels across all active channels and raise alerts to prevent stockouts, overselling, and catalogue availability issues. • Data Tracking & Reporting: Monitor and report on core performance metrics, including sales, traffic, conversion rates, product returns, and ratings. • Campaign Execution: Support the setup and execution of marketplace promotions, deals, discounts, and marketing campaigns. • Cross-Functional Collaboration: Partner with design, marketing, warehouse, and customer support teams to ensure efficient order fulfillment and smooth operations. • Compliance & Best Practices: Stay up to date with individual marketplace policies, category rules, listing standards, and industry practices. • Documentation & Support: Maintain organized trackers, reports, minutes of meetings (MOMs), and shared files on Google Sheets/Excel and Google Drive. Perform competitor checks and support ad-hoc sales growth initiatives. Requirements & Qualifications • Experience: 02 years of experience in e-commerce, marketplace management, or D2C operations (freshers with relevant exposure are encouraged to apply). • Platform Knowledge: Basic understanding of online retail platforms, specifically Shopify, Amazon, Myntra, and Nykaa Man. • Technical Skills: Proficiency in Google Sheets, Excel, Google Docs, and Google Drive. • Analytical Mindset: Strong attention to detail with the ability to handle data, read performance metrics, and solve operational issues. • Communication & Coordination: Clear verbal and written communication skills with strong follow-up habits across internal departments. • Self-Starter: High level of ownership, eagerness to learn, and the ability to work independently in a dynamic, growing business.