Executive - Operations

Job description

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. At STARTEK, we believe the most important customer engagement is the one that happens next. And that's where you come in! We're looking for customer support representatives who are true engagement specialists skilled at engaging in meaningful interactions that make our clients customers say WOW! In this role, you'll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.