Front Office Executive - Pune

Job description

Position: Front office - OP + ADT + Billing + Insurance + Cash Qualifications: Full time - Graduation Background: Hotels / Airline / Insurance / Hotel - Should be open to Night shifts Years of Experience: 3-7 years Key Responsibilities: • Greeting patients appropriately. • Proficient in communication. • Presentable, warm & polite. • Managing all front desk / reception tasks including but not limited to Registration, billing, scheduling appointments. • Answering patient queries through online, offline, telephonic. • Guiding patient to appropriate areas. • Ensuring effective / proactive communication with patients. • Inter departmental coordination. • Crowd management. • Requisite maintenance of documentation & records. • Handling insurance related queries of patients & coordination with Insurance company. • Reporting to the Clinic Manager for all functional and Operational concerns.