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Job description

Roles and Responsibilities : • Manage front office operations, ensuring a smooth flow of communication between departments. • Handle incoming calls, respond to queries, and resolve customer complaints in a timely manner. • Maintain accurate records of client interactions, appointments, and correspondence. • Provide administrative support to the team by performing tasks such as data entry and filing. Job Requirements : • 1-5 years of experience in a similar role (front desk or receptionist). • Excellent communication skills with good command over English language. • Proficiency in telecalling software and ability to learn new systems quickly. • Strong organizational skills with attention to detail.

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