Grievance Redressal Manager- Female Candidate Apply

Job description

Role & responsibilities • Handle customer grievances and escalations • Resolve complaints received from senior management, website & IRDA channels • Coordinate with multiple teams for timely resolution • Identify process gaps and suggest improvements • Prepare MIS and analytical reports • Ensure customer satisfaction and service excellence. FEMALE CANDIDATES ONLY Position: Escalations Team (Grievance Redressal Manager) Location: Andheri, Mumbai Salary: 2 LPA 4 LPA Experience: 1 to 5 Years Customer Service Experience Preferred Insurance Industry Experience Mandatory Qualification: Graduate / Post Graduate / MBA Age Criteria: 21 Years to 31 Years