Walk-in || Retention Executive

Job description

WERE HIRING | ICICI LOMBARD GENERAL INSURANCE Vertical: Retention Designation: Customer Retention Manager (CRM) Process: 100% Voice | outbound Calling JOB RESPONSIBILITIES: Make outbound calls to existing customers Renew insurance policies of existing customers Explain policy benefits, renewal offers, and coverage details Convince customers and close renewals effectively Achieve renewal and retention targets Update customer details and renewal status accurately JOB REQUIREMENTS: Good communication skills in Hindi & English Strong sales mindset & thought process Experience in outbound sales preferred Knowledge of insurance or sales is an added advantage Graduation is mandatory Experience: 0–2 Years (Fresher’s can apply) Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) 6 Days Working 1 Rotational Week-Offs Salary Package: Fresher: 13,500 (In-hand) | CTC: 2.10 LPA Experienced: Up to 18,000 (In-hand) | CTC: 2.79 LPA High earning potential with performance-based incentives