Guest Service Associate Housekeeping

Job description

The Radisson Blu Hotel, New Delhi Paschim Vihar is a 5-star upscale property on Outer Ring Road in West Delhi. It features 178 rooms and suites, four dining options, a large fitness center, an outdoor pool, a spa, and versatile event spaces Job Description • Clean and maintain guest rooms, corridors, public areas, and other assigned areas as per hotel standards. • Ensure guest rooms are properly arranged, cleaned, and replenished with required amenities. • Make beds, change linen, dust, vacuum, mop, and sanitize rooms and bathrooms. • Replenish guest supplies and amenities as per established standards. • Report maintenance issues, damages, missing items, or any unusual observations to the concerned supervisor. • Handle guest requests promptly and courteously and coordinate with other departments when required. • Maintain cleanliness and hygiene standards in all assigned areas. • Follow proper procedures for handling lost and found items. • Ensure proper use and care of housekeeping equipment, cleaning chemicals, and other materials. • Follow all hotel policies related to safety, hygiene, security, and grooming. • Maintain professional conduct and courteous communication with guests and colleagues. • Assist in maintaining housekeeping stores, linen rooms, and equipment as required. • Support the Housekeeping team during high occupancy, special events, and peak operational periods. • Complete assigned duties within the stipulated time while maintaining quality standards. • Perform any other duties assigned by the Housekeeping Supervisor or Executive Housekeeper. Qualifications • Qualification: Minimum 10th/12th standard; Hotel Management/Hotel Operations qualification preferred. • Experience: Freshers can be considered; prior experience in hotel housekeeping will be an advantage. Additional Information • Good communication and interpersonal skills. • Guest-oriented and service-focused approach. • Knowledge of basic housekeeping procedures and cleaning techniques. • Attention to detail and cleanliness. • Ability to work effectively as part of a team. • Good time management and organizational skills. • Ability to work in a fast-paced hotel environment. • Basic knowledge of hotel safety and hygiene standards. • Positive attitude, discipline, and professional grooming.