Head Quality

Job description

The Incumbent will be responsible for- a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Key Responsibilities Quality Management • Lead end-to-end quality assurance and quality control functions for sheet metal components. • Develop and implement quality policies, procedures, and process controls across manufacturing operations. • Ensure compliance with IATF 16949, ISO 9001, customer-specific requirements, and statutory regulations. • Drive continuous improvement initiatives to achieve zero-defect manufacturing. Customer Quality Management • Act as the primary interface for customer quality-related concerns. • Handle customer complaints, warranty issues, and quality escalations. • Lead problem-solving activities using 8D, Why-Why Analysis, Fishbone Diagram, and other quality tools. • Ensure timely closure of customer concerns and corrective actions. Process Quality & Manufacturing Excellence • Monitor and improve quality performance in blanking, stamping, deep drawing, welding, fabrication, assembly, and surface treatment processes. • Establish process controls and quality checkpoints throughout production. • Lead PFMEA, Control Plans, Process Audits, and Layered Process Audits (LPA). • Drive reduction in rejection, rework, and customer PPM levels. Supplier Quality Management • Collaborate with suppliers to improve incoming material quality. • Conduct supplier audits and supplier performance evaluations. • Implement Supplier Quality Improvement Programs and corrective actions. Quality Systems & Audits • Ensure effective implementation of APQP, PPAP, MSA, SPC, FMEA, and other automotive core tools. • Lead customer audits, certification audits, and internal quality audits. • Maintain readiness for external audits and customer assessments. Team Leadership • Lead and mentor quality engineers, inspectors, and quality managers. • Build a culture of quality awareness and accountability. • Conduct skill development and competency enhancement programs for quality teams. Must have hands-on experience in: • Stamping • Press Shop Operations • Fabrication • Welding • Automotive Sheet Metal Components