Housekeeping Coordinator

Job description

**Housekeeping Coordinator || MadeComfy (Australia) || 6 days working || Remote** **Role & responsibilities** - Coordinate daily housekeeping schedules and cleaning operations for assigned properties. - Liaise with housekeeping vendors and service providers to ensure timely task completion. - Communicate effectively with hosts, homeowners and internal stakeholders regarding cleaning schedules, property readiness and operational updates. - Monitor housekeeping quality standards and escalate service issues when required. - Track property turnovers and ensure properties are guest-ready before check-in. - Manage urgent cleaning requests, maintenance coordination and operational escalations. - Maintain accurate operational records and update internal systems regularly. - Follow up with vendors regarding service completion, delays and quality concerns. - Support the operations team in achieving service-level targets and guest satisfaction goals. - Coordinate across multiple time zones while supporting Australian operations. **Preferred candidate profile** - Bachelors degree or relevant work experience in hospitality, operations, customer support or coordination roles. - Excellent verbal and written English communication skills. - Strong coordination and multitasking abilities. - Comfortable working remotely and independently in a fast-paced 6-day work environment. - Experience in hospitality, hotel operations, property management or vendor coordination is preferred. - Ability to manage multiple stakeholders professionally. - Good problem-solving and escalation-handling skills. - Proficiency in Microsoft Office, Google Workspace and operational management tools. - Flexibility to work in rotational shifts aligned with Australian business hours, including weekends and public holidays if required.