Housekeeping Coordinator

Job description

Housekeeping Coordinator || MadeComfy (Australia) || 6 days working || Remote Role & responsibilities • Coordinate daily housekeeping schedules and cleaning operations for assigned properties. • Liaise with housekeeping vendors and service providers to ensure timely task completion. • Communicate effectively with hosts, homeowners and internal stakeholders regarding cleaning schedules, property readiness and operational updates. • Monitor housekeeping quality standards and escalate service issues when required. • Track property turnovers and ensure properties are guest-ready before check-in. • Manage urgent cleaning requests, maintenance coordination and operational escalations. • Maintain accurate operational records and update internal systems regularly. • Follow up with vendors regarding service completion, delays and quality concerns. • Support the operations team in achieving service-level targets and guest satisfaction goals. • Coordinate across multiple time zones while supporting Australian operations. Preferred candidate profile • Bachelors degree or relevant work experience in hospitality, operations, customer support or coordination roles. • Excellent verbal and written English communication skills. • Strong coordination and multitasking abilities. • Comfortable working remotely and independently in a fast-paced 6-day work environment. • Experience in hospitality, hotel operations, property management or vendor coordination is preferred. • Ability to manage multiple stakeholders professionally. • Good problem-solving and escalation-handling skills. • Proficiency in Microsoft Office, Google Workspace and operational management tools. • Flexibility to work in rotational shifts aligned with Australian business hours, including weekends and public holidays if required.