Inside Sales Manager

Job description

**Company Description** Classplus is a fast-growing SaaS platform founded in 2018 to empower educators to build and scale their online and hybrid coaching businesses. Through a customizable super-app, educators can create, monetize, and market their content while expanding their student base across India and international markets. Educators using Classplus have collectively earned over INR 500 Cr across 3,000+ cities in India, the Middle East, and Southeast Asia. The company has raised over $160Mn from leading global investors, reflecting strong confidence in its vision and growth. Classplus promotes an inclusive, creative, and innovative culture, encouraging team members to think beyond conventional solutions in a dynamic work environment. **Role Description** This is a full-time, on-site Inside Sales Manager role based in Noida. The Inside Sales Manager will lead and mentor an inside sales team, set daily and weekly sales targets, and ensure consistent achievement of revenue goals. The role involves managing the end-to-end sales cycle, including lead qualification, product demos, proposal creation, and closing deals with educators and coaching institutes. The Inside Sales Manager will track performance metrics, optimize sales processes, and collaborate with marketing and product teams to improve lead quality and customer experience. The position also includes maintaining strong relationships with key accounts, gathering market feedback, and driving initiatives to increase customer satisfaction and retention. **Qualifications** - Strong Inside Sales and Sales management skills, with experience handling high-volume outbound and inbound sales cycles. - Proficiency in Lead Generation and pipeline management, including nurturing prospects from initial contact to closure. - Ability to drive Customer Satisfaction through consultative selling, clear communication, and timely issue resolution. - Experience in Account Management, including upselling, cross-selling, and maintaining long-term relationships with clients. - Relevant experience in SaaS, edtech, or B2B sales is highly beneficial. - Demonstrated ability to analyze sales data, use CRM tools, and make data-driven decisions. - Excellent spoken and written communication skills in English; additional regional languages are a plus. - Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent postgraduate qualification is an advantage. - Proactive, target-oriented approach with the ability to work in a fast-paced, collaborative environment.