Lead Trade Services Processor - Hyderabad (Full Time Opportunity)

Job description

Experience from 9 to 13 years Title : Lead Trade Services Processor Location : Hyderabad In this role, you will: • Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products • Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards • Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards • Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership • Prioritize work and provide day-to-day leadership to team • Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals • Interact with internal customers • Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements