Manager - Last Mile Operations

Job description

Role & responsibilities • Ensures end to end smooth running of station operations for the assigned area/cluster. • Ensures all the operational SOPs are followed, and timely audit is conducted. • Monitors Zero Breach across Region in terms of shipments closures within defined TAT. • Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software • Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date) • Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management • Suggests various models for new pin code expansion of new location / cities across cluster and scouts for facilities for the new DCs • Acts as a people manager and coordinates with HR for FEs salaries, other issues & grievances. • Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages • Monitors security parameters across region and ensures no unlawful activity occurs Preferred candidate profile • Functional Skills Operations Management, Data Analysis, Stakeholder Management • Experience - Relevant experience in Logistics/ Manufacturing industry. • Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude • Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior  management. \\*Should be open for extensive travel.