Manager - Pre Sales

Job description

Role & responsibilities Driving & delivering revenue targets for Pre-sales vertical Managing a team of outsourced process partners (call canter) to deliver business targets Doing manpower and capacity planning for the Pre-sales team at the call center on a regular basis for both launches & sustenance sales Maintaining & analysing the data pertaining to the performance of the pre-sales team for all the projects Reviewing the performance of pre-sales and coming up with suggestions to further enhance the same Developing various alternate sources for generating business from Pre-sales Ensuring the quality of the service provided to the customers on calls (data interpretation & training to improve quality) Coordinating with regional sales heads for planning sales for their respective regions Creating a supportive environment and network in order to facilitate change Encouraging the team to consider risky propositions in order to make positive change Working with the different vertical heads for formulation of different schemes