Program Manager

Job description

ABOUT THE ROLE As a Program Manager – Supply Quality, you will own quality operations for Spinny's vehicle inspection process within the Supply function — driving execution discipline across a ground network of 1,200+ inspectors and new technology/ automation projects that improve how the team works. This is primarily an operations leadership role: you will be responsible for inspection quality ops at scale, and for building the systems and people processes that keep a large, distributed field team performing. The person will also drive select technology and automation initiatives that make quality operations more efficient. The ideal candidate is someone who thrives on ground-level execution and problem-solving with large teams, brings genuine automotive/vehicle domain expertise, and can additionally bring a technology/automation mindset to the table. KEY RESPONSIBILITIES - Own end-to-end quality operations across a field network of 1,200+ inspectors — driving inspection accuracy & consistency - Bring good automotive/vehicle knowledge to define and continuously refine inspection standards, defect checklists, and quality benchmarks - Build and manage the team structure, training, and performance systems needed to run ground operations reliably across locations - Drive key quality & ops metrics through hands-on field engagement, reviews, and course correction - Identify process gaps and inefficiencies in day-to-day ground execution and drive structured problem-solving to closure - Partner with cross-functional teams (Product, Tech, Central Ops) to identify and implement automation opportunities that reduce manual effort for the inspection team - Ensure adherence to SOPs and compliance standards across all supply quality operations - Lead complex projects — spanning process, people, or technology — from scoping through on-ground rollout and adoption REQUIREMENTS **Education** 🔹 A B.Tech in Automotive/Automobile/Mechanical Engineering + **5+ years** of hands-on Program Management experience **OR** 🔹 An MBA + B.Tech in Automotive/Automobile Engineering + **3+ years** of Program Management experience **Experience & Skills** - At least 2–3 years in a fast-paced startup or automotive OEM environment - Strong automotive/vehicle domain knowledge — understanding of vehicle systems, common defects, and inspection/quality standards - Proven experience managing large, distributed field teams and driving operational discipline at scale - Working knowledge of using AI/automation to streamline daily workflows - A history of taking complex, ambiguous projects from concept to completion - Sharp problem-solving instincts, with a bias for structured, data-driven decision-making