Program Manager

Job description

Program & Project Management: - Own and drive end-to-end program execution across multiple operational initiatives. - Develop project plans, timelines, and milestones and track progress through Jira. - Ensure timely delivery of projects by coordinating with cross-functional teams including operations, product, and engineering. Business Process Design: - Understand operational workflows across supply chain, logistics, and finance. - Translate business processes into structured workflows and system requirements. - Identify inefficiencies and design scalable process improvements. ERP & System Translation: - Convert business process requirements into ERP workflows and system configurations. - Work with product and engineering teams to implement process changes within ERP systems. - Ensure system processes accurately reflect operational requirements. Stakeholder Management: - Work closely with internal teams including operations, finance, logistics, and technology. - Communicate program status, risks, and progress to leadership. - Facilitate discussions between business teams and technical teams to align on solutions. Monitoring & Reporting: - Track program metrics and provide periodic status reports. - Identify risks and dependencies early and drive resolution. - Maintain documentation including process flows, FRDs, and operational playbooks.