Assistant Manager - HR operations
Zetwerk · Bengaluru, Karnataka, India
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Zetwerk · Bengaluru, Karnataka, India
Role & responsibilities • Own and manage end-to-end HR Operations encompassing onboarding, exits, documentation, employee records and complete lifecycle management across all entities. • Lead HR Audits end-to-end including audit preparation, documentation, compliance checks, auditor coordination and timely closure of observations and findings. • Ensure 100% adherence to HR policies, processes and statutory/internal audit requirements at all times. • Oversee Background Verification (BGV) processes, ensuring timely completion, vendor coordination and effective resolution of discrepancies. • Manage employee insurance operations including enrolment, claims coordination, and liaison with employees, insurers and internal stakeholders. • Drive HR MIS, dashboards and analytics to support regular management reporting and data-driven decision-making. • Design and maintain HR dashboards and reports using Advanced Excel including Pivot Tables, advanced formulas, data validation and trend analysis. • Collaborate effectively with HRBPs, Business Teams, Payroll, Finance and cross-functional stakeholders to ensure seamless and efficient HR operations. • Maintain the accuracy, integrity and timely updation of employee data, records and HR documentation across systems. • Support the development, implementation, communication and governance of HR policies, SOPs and process frameworks. Preferred candidate profile • Strong working knowledge of HR Operations onboarding, exits, lifecycle management and compliance • Hands-on experience in HR Audits internal, statutory and process audits • Proficiency in Advanced Excel Pivot Tables, VLOOKUP, XLOOKUP, IF formulas, data validation and MIS reporting • Hands-on experience in Power BI — dashboard creation, data modelling and HR analytics • Working knowledge of HRMS platforms — Zoho People, SAP, Darwinbox, or equivalent • Sound understanding of HR Compliance & Statutory requirements — PF, ESI, Gratuity, Shops & Establishment Act • Knowledge of HR Policies, SOPs and process governance • Strong analytical and data interpretation skills • Excellent stakeholder management and cross-functional collaboration skills • High attention to detail with strong documentation and data integrity mindset • Good written and verbal communication skills