Senior Product Manager

Job description

About Smartworks Smartworks is India’s leading managed workspace platform, providing fully serviced, tech-enabled office environments to enterprises. We combine workspace design, technology, and operational excellence to deliver seamless workplace experiences. Role Overview We are looking for a highly driven and customer-centric Senior Product Manager to lead digital product initiatives across our smart workplace ecosystem. You will own the product lifecycle — from ideation and discovery to launch and optimization — building scalable tech solutions that enhance enterprise client experience, operational efficiency, and revenue growth. You will work closely with Engineering, Design, Sales, Operations, and Leadership to deliver innovative, data-driven products. Key Responsibilities 🔹 Product Strategy & Vision • Define and own the product roadmap aligned with business objectives. • Identify opportunities to digitize and optimize workspace operations. • Translate company strategy into actionable product initiatives. 🔹 Product Development & Execution • Lead end-to-end product lifecycle (discovery → PRD → development → launch → iteration). • Write clear Product Requirement Documents (PRDs) and user stories. • Work closely with engineering teams to ensure timely delivery. • Prioritize features based on impact, feasibility, and ROI. 🔹 Stakeholder Collaboration • Partner with Sales & Enterprise teams to understand client needs. • Work with Operations to improve internal workflow systems. • Coordinate with Marketing for product launches and GTM strategy. 🔹 Customer & Data Focus • Conduct user research, client interviews, and feedback analysis. • Define KPIs and success metrics. • Use data analytics tools to drive product decisions and optimizations. 🔹 Innovation & Technology Enablement • Drive adoption of smart workplace technologies (IoT, automation, enterprise dashboards). • Improve tenant apps, booking systems, visitor management, billing systems, and analytics platforms. Key Skills & Qualifications Required: • 8–12 years of product management experience in SaaS / B2B tech / enterprise platforms. • Strong understanding of Agile & Scrum methodologies. • Experience working with cross-functional tech teams. • Analytical mindset with experience in data-driven decision-making. • Excellent communication and stakeholder management skills. • Ability to translate business problems into scalable tech solutions. Preferred: • Experience in PropTech / Workspace / Enterprise SaaS. • Exposure to IoT-based systems or operational automation platforms. • MBA or equivalent business qualification. • Familiarity with tools like Jira, Confluence, Mixpanel, Tableau, SQL. Key Competencies: • Strategic thinking • Customer obsession • Ownership mindset • Execution excellence • Strong problem-solving ability • Commercial acumen