Team Leader - Telesales - Kannada Speaker

Job description

**Role: Team Leader - Inside Sales - Kannada - Speaker** **Location: Spinny HQ - Gurugram** **Point of Contact: Mansi (9211761668)** **About the role:**This is a high ownership role - you will be responsible for leading a team of executives to drive sales, managing multiple initiatives and ensuring regular communication with the rest of the team. **Ideal Candidate:** - An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills. - Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. - Interested candidates must have demonstrated experience in sales. **Key Responsibilities Include:** - Leading a team of 10-15 executives to drive sales, coaching team members to achieve goals per business metrics - Demonstrating the ability to multi-task, managing multiple initiatives. - Building regular communication plans with the team providing a space for questions and day-to-day problem resolution. - Overseeing deliverables for quality and guideline compliance - Preparing and delivering sales reports to management. - Establishing a regular process of feedback and training in order to improve the quality of customer experience. - Assisting the sales manager with building and executing the sales strategy. - This includes developing sales strategies that expand the customer base and ensure that the company maintains a strong presence in the industry. **Requirements:** - Relevant team handling work experience in Tele-sales - Fluent English verbal communications skills - Demonstrated experience in customer service.