Team Leader - Telesales - Kannada Speaker

Job description

Role: Team Leader - Inside Sales - Kannada - Speaker Location: Spinny HQ - Gurugram Point of Contact: Mansi (9211761668) About the role:This is a high ownership role - you will be responsible for leading a team of executives to drive sales, managing multiple initiatives and ensuring regular communication with the rest of the team. Ideal Candidate: • An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills. • Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. • Interested candidates must have demonstrated experience in sales. Key Responsibilities Include: • Leading a team of 10-15 executives to drive sales, coaching team members to achieve goals per business metrics • Demonstrating the ability to multi-task, managing multiple initiatives. • Building regular communication plans with the team providing a space for questions and day-to-day problem resolution. • Overseeing deliverables for quality and guideline compliance • Preparing and delivering sales reports to management. • Establishing a regular process of feedback and training in order to improve the quality of customer experience. • Assisting the sales manager with building and executing the sales strategy. • This includes developing sales strategies that expand the customer base and ensure that the company maintains a strong presence in the industry. Requirements: • Relevant team handling work experience in Tele-sales • Fluent English verbal communications skills • Demonstrated experience in customer service.