Technology Program Manager

Job description

Greetings from IndusInd Bank! We are currently hiring for Senior Technology Program Manager & Technology Program Managers Location: Mumbai Role Details The Senior Technology Program Manager is responsible for driving medium to large-scale, cross-functional technology programs , ensuring alignment with business strategy, regulatory expectations, and enterprise architecture standards. The role acts as a bridge between business leadership (EXCO) and engineering teams (Internal and external project stakeholders including tech partners) , enabling seamless execution, risk mitigation, and timely delivery of complex technology initiatives Overall Job Description 1. Program Delivery & Execution • Own end-to-end delivery of large, complex technology programs from initiation to production rollout. • Drive planning, estimation, execution, and governance across multiple projects. • Ensure delivery within timelines, budget, and quality benchmarks . • Establish and track KPIs, milestones, and program health metrics . 2. Stakeholder & Governance Management • Engage with senior stakeholders, including EXCO and business heads , to align priorities and provide visibility on program status. • Lead governance forums, steering committees, and executive reviews. • Drive structured reporting on progress, risks, and dependencies . 3. Technology Leadership & Strategy • Contribute to technology roadmap and strategic initiatives aligned to enterprise goals. • Ensure adherence to enterprise architecture, security, and compliance standards . • Guide adoption of modern engineering practices (API-led, cloud, DevSecOps) . 4. Risk & Issue Management • Proactively identify and manage risks, dependencies, and bottlenecks . • Define mitigation plans and ensure timely resolution. • Escalate critical risks with clear impact and resolution path. 5. Delivery Excellence & Process Improvement • Drive adoption of Agile / Hybrid delivery models and best practices . • Continuously enhance delivery frameworks, tools, and processes. • Ensure effective SDLC governance, testing, and release management disciplines . 6. Financial & Resource Management • Oversee program budgets, forecasts, and cost optimization. • Align resource planning with program needs across internal teams and vendors. • Track and report financial performance and variances. 7. Team Leadership & Capability Building • Lead and mentor program managers, project managers, and engineering leads. • Drive a high-performance, ownership-driven culture . • Enable capability building across Agile, DevOps, and program governance. Essential Skills • 10+ years in leadership roles, with a proven track record of leading Programs across CX, UI/ UX, Digital LOS/ LMS, On-boarding, Payments functions. Program & Delivery • Strong program management expertise (PMP / Agile certifications preferred) • Experience managing organization-wide, multi-stream programs Technology • Working knowledge of: • APIs & Microservices • Cloud platforms (AWS / Azure) • DevSecOps / CI-CD pipelines • Non-Functional Requirements and Capacity Sizing • High Level Architecture Governance & Risk • Strong understanding of regulatory compliance and audit requirements • Risk management and issue resolution capabilities Stakeholder Management • Ability to influence senior leadership and cross-functional teams • Strong communication, negotiation, and presentation skills Behavioral Competencies • Ownership and accountability mindset • Strong analytical and problem-solving orientation • Ability to operate in a complex, fast-paced environment Nice-to-Have • Experience in large-scale transformation programs (API, digital, payments) • Exposure to tools such as JIRA, Confluence, ServiceNow • Experience handling regulators / audit interactions EDUCATION & CERTIFICATION Essential requirement: B.E/ MBA or Equivalent IT/ Masters qualifications Preferred Certifications: PMP, Prince 2, Agile WORK EXPERIENCE Essential requirement: 8 to 20 years Preferred: • Preferably from Banking / BFSI Space • Must be able to work under pressure and meet deadlines and handle multiple stakeholders Desired Behavioral / Functional Traits A] Behavioral Traits • Takes accountability and always geared up for taking initiative as self-starter and self-led • Credible and mature personality • Effective influencing skills and concise communicator B] Functional / Technical Traits : Technical Skills Requirement: • Strong understanding on one of the integration technologies IBM DataPower, Tibco, Mulesoft, etc. • Project management tools – MS projects etc. Interested candidates kindly share your updated resume on manali.dhuri@indusind.com Regards, Team HR