Product & Technology Manager

Job description

Role Details We are seeking a dynamic Product \& Technology Manager to lead the development, enhancement, and digital transformation of Business Banking/Small Business Banking products to ensure higher customer engagement and wallet penetration. The role will be responsible for managing the end-to-end product lifecycle focusing on working capital and digital lending solutions while partnering closely with Technology, Risk, Operations, Sales, Compliance and supporting vendors. Overall Job Description • Assist in defining product requirements for lending and credit platforms, translating business needs into detailed functional specifications. • Own the product roadmap for BB/SBB, including new product development and enhancements. • Leverage SQL and analytics to generate insights on customer usage, funnel drop-offs, and engagement. • Participate in system testing, UAT validation, and issue resolution to ensure smooth product rollout. • Identify market opportunities, customer pain points, and competitive trends to design differentiated offerings. • End-to-end product lifecycle management---from ideation to launch and ongoing optimization. • Continuously benchmark products against peers and refine features, processes, and policies • Contribute to development of new-age digital lending solutions by incorporating market insights and competitor benchmarking. • Collaborate with engineering teams to convert product requirements into system features, APIs, and workflows. • Support enhancement of Loan Origination Systems (LOS) and credit decisioning platforms. • Participate in system testing, UAT validation, and issue resolution to ensure smooth product rollout. • Analyze user behavior and identify friction points across digital journeys. • Support development of intuitive and seamless onboarding and credit processing experiences. • Support backlog prioritization using data-driven recommendations. • Work closely with Business, Credit, Risk, Operations, and Technology teams to align on product requirements. • Support cross-functional coordination during product launches and enhancements. • Track emerging fintech trends in digital lending, AI-based underwriting, and automation. • Assist in evaluating third-party tools, APIs, and partnerships for product enhancement. • Contribute to business cases, product documentation, and management presentations. • Support product positioning, strategy and investor/leadership communication decks. ++Education++ Postgraduate/MBA ++Work Experience++ 5-8 years of Work Experience in Product with some engagement on digital lending/program in Banking/NBFC/Tech domain