Travel Desk Executive

Job description

**Role & responsibilities** - Manage end-to-end domestic and international travel arrangements for employees and leadership teams. - Coordinate flight bookings, hotel reservations, airport transfers, visas, travel insurance, and foreign exchange requirements. - Maintain relationships with travel agencies, airlines, hotels, and other travel service providers. - Negotiate rates and ensure cost-effective travel solutions while maintaining service quality. - Ensure compliance with company travel policies and applicable travel regulations. - Handle travel-related emergencies, itinerary changes, cancellations, and last-minute requests. - Prepare and maintain travel MIS reports, dashboards, spend analysis, and management summaries. - Monitor travel budgets and identify opportunities for cost savings and process improvements. - Track travel expenditure, vendor performance, and traveler satisfaction metrics. - Provide timely reports and insights to management for decision-making. **Required Qualifications & Experience** - Bachelor's degree in Business Administration, Hospitality, Travel & Tourism, or related discipline. - 5+ years of experience in corporate travel management or travel desk operations in corporate company. - Extensive exposure to national and international travel coordination and logistics. - Strong knowledge of airline booking systems, visa processes, and travel compliance requirements. **Key Competencies** - Strong MIS reporting, data analysis, and dashboard preparation skills. - Should have knowledge of IATA and Galileo. - Advanced proficiency in Microsoft Excel, and Microsoft Office applications. - Excellent communication and stakeholder management skills. - High attention to detail and problem-solving ability. - Ability to work in a fast-paced environment and manage multiple priorities. - Strong vendor management and negotiation capabilities. **Preferred candidate profile** Professional with profound national and international travel experience and exposure, complemented by strong MIS, analytical, and reporting capabilities. Adept at managing diverse stakeholder relationships, optimizing travel operations, controlling costs, and delivering actionable business insights to support operational excellence and strategic decision-making.