Unit Admin and Maintenance Head
Shoppers Stop · North Goa, Goa, India
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Shoppers Stop · North Goa, Goa, India
1. Security & Housekeeping Management • Checks the manpower availability of Security and Housekeeping teams every morning. • Coordinates with Security & Housekeeping Supervisors to arrange additional manpower in case of shortages. • Conducts basic training for newly joined housekeeping and security staff. • Ensures grooming standards of Security and Housekeeping staff are maintained. • Ensures overall cleanliness of: • Sales floor • Basement • Car park • Glass fixtures and store premises • Monitors and ensures adherence to daily, weekly, and monthly housekeeping and security checklists. • Addresses customer parking issues (parking fee disputes, vehicle scratches, etc.). • Handles shoplifting cases and follows correct questioning protocols. • Conducts training for security staff on: • Shoplifting patterns • Modus operandi of shoplifters • Questioning techniques • Maintains the crimerecord register. • Ensures continuous store surveillance. • Records and maintains daily customer entry and vehicle entry counts. • Coordinates with RTO and local police for parkingrelated requirements. • Ensures safe custody of store keys and maintains keymanagement logs. 2. Fire Safety & Emergency Preparedness • Conducts firefighting training for Retail & Security staff. • Ensures proper serviceability of all firefighting equipment, including: • Hydrants • Sprinklers • Smoke detectors • Ensures timely submission of monthly administration returns: • Customer and vehicle entries • Beeps record • Outstanding/pending returnables • Opening & closing logs • Pilferage/shoplifting reports • Oversees the functioning of reception staff and schedules them as per shift requirements. 3. Procurement & Vendor Management • Negotiates with vendors for quotations. • Raises Purchase Orders (POs) for: • Printing • Stationery • Alteration slips • Credit notes • Goods acknowledgement notes • Other nontrading items • Coordinates with other departments for material requirements, such as: • LCD projectors • PA systems • Training equipment • Ensures received goods are delivered to the concerned department, maintains incoming material register, and ensures invoices are signed off by authorized personnel. • Assesses usage of shopping bags, gift vouchers, suggestion forms, etc., and ensures timely replenishment. • Coordinates sale of scrap (cartons, plastic, fixed assets) and ensures best rate through quotation comparison. • Processes capital purchase requisitions and obtains approvals for values above 5000. 4. Asset Management & Compliance • Maintains the fixedassets register and monitors physical condition of assets. • Obtains S.O. approval for disposal/replacement of fixed assets. • Maintains and ensures renewal of licenses related to: • Administration office • Cafeteria • Distribution Center (DC) • Ensures timely preparation and renewal of housekeeping and security contracts. • Ensures compliance for company vehicle requirements, including payment of taxes and registration changes.