Unit Manager/ Agency Manager- Agency Channel

Job description

Key Roles & Responsibilities: A. Achievement of Business Plans: • Ability to manage all the parameters of their business; • Recruitment • Activation • Premium Collection • Case Rate and Case count • Persistency • Ensure that the Agents are engaged, motivated and productive by forging a strong relationship • Ensure that Agents are constantly inducted, activated and productive • Drive the incentive schemes to ensure that the Agents income exceeds benchmark • Drive the R&R schemes floated by HO, ZO and branch • Support the Agents in liaison with the HO for addressing their requirements/ concerns • Being fully compliant to all the norms laid down by the regulators and the company • Manage channel conflicts in the team • To achieve product wise targets & profitability • Understand the Agents business in depth and seek opportunities for business development and revenue generation. B. Team Building: • Goal setting of all Agents in the team • Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals • Regular Field observation and Demonstration with the agency force • Regular Agent visit