Walk-in || Leasing
Sundaram Finance · Chennai, Tamil Nadu, India
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Sundaram Finance · Chennai, Tamil Nadu, India
Role & responsibilities • Identifying and understanding leads and prospects • Competitor analysis and formulation of counter strategies • Track and measure the performance of the marketing personnel in branches • Improving awareness of the product and services among customers and prospects in the market. • Enhance current products based on market dynamics and competitor strategies based on company policies. Customer Acquisition: • Market research and analysis to identify prospective customers • Organizing customer loyalty programs and help in formulating targeting and pricing strategies • Interacting and negotiating business deals with corporates/relevant stake holders Customer relationship and retention: • Coordinating with current & future customers, ensuring complete satisfaction and maximum utilization of the product or services rendered to customers • Responding to customer queries, grievances and providing timely information and redressal • Understand the customer needs and improve customer loyalty Preferred candidate profile • Good communication skills and presentation skills. • Marketing and negotiating skills. • Knowledge about leasing and latest trends and enhancement to the products in the market and ability to adapt to changes. • Knowledge about legal and regulatory compliances