AM - PMS

Job description

JOB DESCRIPTION Position Title: Assistant Manager (AM) Performance Management System (PMS) Department: Human Resources (HR) Location: Mumbai Employment Type: Full-Time 1. Purpose of the Role To lead, execute, and govern the end-to-end Performance Management cycle for the organization. The Assistant Manager PMS will partner with department heads and leadership based in Mumbai (and associated regional offices) to ensure goal-setting, continuous feedback, and annual appraisals are conducted transparently, equitably, and on schedule. This role requires strong analytical capabilities to drive data-driven HR decisions and manage organizational talent metrics. 2. Key Responsibilities & Result Areas (KRAs) Performance Cycle Leadership: • Orchestrate the annual and mid-year performance review cycles, ensuring strict adherence to timelines across all departments. • Partner with senior managers and business heads to define and cascade clear, measurable Key Result Areas (KRAs) and Key Performance Indicators (KPIs). • Lead normalization and calibration discussions with department heads to finalize ratings and ensure a fair bell curve distribution. Data Tracking, Dashboards & Analytics: • Develop and manage complex, formula-based Excel trackers to seamlessly record, monitor, and update performance scores across the organization. • Design and deploy ready-made dynamic dashboards to provide leadership with real-time visibility into goal-setting compliance, appraisal completion rates, and talent metrics. • Analyze large data sets to calculate variable pay, determine increment proposals, and identify high-potential talent versus areas requiring Performance Improvement Plans (PIPs). Stakeholder Engagement & Capability Building: • Act as the primary subject matter expert and escalation point for all PMS-related grievances and system queries. • Design and deliver comprehensive training modules for employees and reporting managers on objective goal-setting (SMART goals) and effective feedback delivery. • Collaborate with the Learning & Development (L&D) team to link performance outcomes with training interventions. Process Optimization: • Audit existing PMS workflows and implement automated solutions to reduce manual data entry and enhance system transparency. • Lead the integration and optimization of digital HRMS/PMS platforms to ensure a smooth user experience for all employees. 3. Candidate Profile & Requirements Educational Qualifications: • MBA or PGDM in Human Resources from a recognized university/institute. Work Experience: • 7 to 15 years of dedicated experience in Human Resources, with a minimum of 3-4 years independently managing the Performance Management System and appraisals. Technical & Behavioral Skills: • Mandatory: Expert-level proficiency in advanced MS Excel (must be highly capable of creating automated dashboards, handling complex formulas, VLOOKUPs, pivot tables, and macro-based dynamic files). • Strong understanding of modern performance evaluation frameworks (e.g., OKRs, 360-Degree Feedback, Balanced Scorecard). • Excellent stakeholder management and conflict resolution skills, with the maturity to interact with senior leadership. • Strong analytical mindset with the ability to translate raw performance data into actionable HR insights.