Area Manager
Ola Electric · State of Kerala, India
Ola Electric · State of Kerala, India
**Role:** As an Area Manager, you will manage a cluster of locations to ensure operational excellence and consistent sales growth. You are the bridge between strategy and execution, ensuring every unit in your territory performs at its peak. **Key Responsibilities** ● Performance Ownership: Take full accountability for sales targets, P&L, and operational KPIs across multiple units. ● Team Leadership: Lead, mentor, and develop unit managers and frontline staff to build a high-performing culture. ● Operational Excellence: Ensure standard operating procedures (SOPs) are followed across all locations to maintain quality and efficiency. ● Strategic Growth: Identify market opportunities within your area to increase market share and customer satisfaction. ● After Sales: Ensure NPS score > 90%, Managing Vehicle service across the workshops along with Service technicians and other supporting staff. ● Managing cross functional stakeholder relationships. **You are a good fit, if you are:** ● Education: MBA from a Tier 1 institution(IITs, IIMs, etc) ● Experience: 1-6 years in Sales Operations(B2C, D2C, COCO, etc)