Area Revenue Head

Job description

Role & responsibilities • Lead the team: Manage Relationship Managers/Revenue Leads and guide them to achieve their revenue and business targets. • Increase revenue: Ensure rooms are available and drive bookings and occupancy across the properties. • Track sales & targets: Review monthly performance, sales trackers, and target achievement of the team/accounts. • Manage collections: Ensure outstanding payments from property owners/accounts are collected on time. • Manage property owners: Maintain strong relationships with owners, solve their concerns, and prevent them from leaving the company. • Improve poor-performing properties: Identify properties that are underperforming and work with the team to improve their revenue and guest experience. • Improve guest experience: Maintain quality standards, solve customer issues, and introduce initiatives that encourage guests to return. • Handle escalations: Resolve problems between owners, customers, and internal teams. • Understand the market: Track competitors, pricing, demand, and market trends and use this information to improve business. • Work with multiple teams: Coordinate with Sales, Operations, Finance, Customer Support and other internal teams to get things done.