Area Revenue Head -Team Lead - Pune

Job description

What will you be doing Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory. Help generate revenue by driving occupancy and ensuring availability of sellable rooms Ensure collection of accounts receivable/outstanding amount from clients/accounts Maintain and review monthly sales tracker of accounts and targets Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience. Resolve issues arising between property owners, customers & internal team Cross-functional approach through coordination with multiple teams across organization. Ensuring occupancy (URNs) month on month Prepaid (PP) & Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) Ensuring customer (Cx) metrics Key Performance Indicators Required Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email Writing) Excellent communication skills (verbal and written) Good negotiation skills Who are we looking for 7 - 8 years of overall experience in sales & operations Min 3-4 years of experience in a people manager capacity Experience in Hotel Industry would be an added advantage