Associate - Inside Sales

Job description

Role Overview We are looking for a Inside Sales Associate who will be responsible for generating leads, connecting with prospective customers, understanding their requirements, and converting opportunities into business. The role requires strong communication, persuasion, and follow-up skills. Key Responsibilities • Generate and qualify leads through calls, emails, and online channels. • Connect with prospective customers and understand their business requirements. • Conduct product/service pitches and handle customer queries. • Follow up with leads and maintain a healthy sales pipeline. • Convert qualified leads into customers and achieve monthly sales targets. • Maintain accurate customer and lead information in CRM/trackers. • Coordinate with internal teams for onboarding and smooth customer activation. • Build strong customer relationships and ensure a positive experience. • Track sales performance and share regular updates with the reporting manager. Requirements • 06 years of experience in Inside Sales, Telesales, Business Development, or Customer Acquisition. • Freshers with strong communication and sales aptitude can also be considered. • Excellent verbal and written communication skills. • Comfortable making a high volume of outbound calls. • Strong persuasion, negotiation, and follow-up skills. • Target-oriented with a strong willingness to learn and grow. • Basic knowledge of MS Excel/Google Sheets and CRM tools.