Call Centre operations

Job description

Role & Responsibilities 1. Managing Entire Early Warning Signal (EWS) Across all the products (Secured & Unsecured) 2. Data Analysis & Risk Segmentation on the overall book. 3. Managing Entire Digital Collections (Secured & Unsecured Product) on the overall book. 4. Managing Bucket X Call Center 5. Call - Center Management 6. Managing Bounce & Penal Charges Collection 7. Vendor Management, Vendor On-boarding & Vendor Audit 8. E-Mail, SMS & IVR Template Designing 9. Audit & Compliance Related Material Designing Location: Noida Experience: 5-8 yrs Education: Graduate Professional Skills: Debt Collections & Recovery, Digital Collections, Agency Management Skills: Call Center S/W, Collections Apps, MS Office Updated Date 10-09-2026 Job ID Job\\_719 Department Call Center Location Noida, Uttar Pradesh, India Employee Type Full Time