Cluster Human Resource
Shoppers Stop · Hyderabad, Telangana, India
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Shoppers Stop · Hyderabad, Telangana, India
Eligibility Parameters: 3-4 years of experience in Human Resource generalist role. About the Role Education Qualification Minimum: MBA/ PGBDA (HR) (regular course) Position Reports to: AHR /Zonal HR Reportees: HR Intern (Wherever applicable) Responsibilities • Manpower Budgeting • Involved in proposing the manpower budgets after taking into account various projections & projected manpower numbers for the coming year. • Allocates the staff in various sub-departments considering various factors like Strengths & weaknesses of each member, GMROL, level of intervention required with the customer (A/B/C), MPA along with DMs & UM. • Ensures availability of that manpower as per budgets and checks that budgets are not exceeded beyond permissible limits. • Does availability study periodically, gives feedback to DMs & Supervisors and arrives at solutions for problem areas. • Recruitment, Selection & Induction • Ties up with consultants to meet manpower requirements. Negotiate with them for least possible service fees. • Follows up with consultants for filling up vacancy as soon as possible. • Maintains database of applications, rejects. • Liases with institutes and colleges for CCA applications. • Prepares for and conducts assessment centre for selection. • Conducts interviews with UH for selection for all store level positions up to Department Managers. • Evaluates need for placing of advertisements & gets required approvals. • Ensures induction schedule is prepared for new joinees, induction goes as per plan, adequate inputs are given and employees are equipped enough before they are on the job. • Training & Development • Prepares training calendar after collating data from PA forms & discussions with concerned Supervisors & DMs. • Does module development on certain training areas. • Ensures all infrastructure is in place for internal training programs. • Liases with external consultants for specific training needs which cannot be catered to internally & negotiates for best quality at best rate and gets necessary approvals for external trainings. • Ensures smooth execution of trainings. • Ensures training evaluation is done for each program conducted. • Liases with Brands/ SO for product/ brand training. • Delivers training programs. • Payroll Activities • Ensure error-free & timely updation of employee data on system. • Ensures all payroll inputs to be closed as per given timelines with the central payroll team. • Employee Communication & Policy implementation • Communicates employee related policies and ensures adherence to the same. • Clarifies queries related to policies and gives feedback on the same to the SO. • Welfare Activities • Handles employee grievances at all levels by coaching & counselling. • Ensures tie-ups for employees with other institutions like computer institutes, libraries etc. • Ensures execution of employee engagement activities as per annual calendar. • Activates unit led awards to keep motivation levels high. • Statutory Compliances • Liases with consultants to ensure statutory compliances & timely filing of returns. • Ensures statutory compliances are met wrt brand staff, concessionaires etc. • Performance Appraisal • Communicates to the staff the appraisal schedules & process to be followed which are sent by SO. • Conducts PA workshops for assessors to throw light on process & common appraisal errors. • Ensures regular follow ups to ensure appraisals are done as per timelines. • Goes through appraisal forms to oversee the quality of the feedback & comments & evaluate objectivity. • Does the normalisation for each supervisor team and communicate ratings as per normal curve back to the supervisors. • Sends collated data to SO. • Counsel employees if dissatisfaction arises post increments showing them the organization perspective & the way ahead. Qualifications Education Qualification Minimum: MBA/ PGBDA (HR) (regular course) Required Skills • Technical Expertise • Communication & Presentation skills • Planning & Organising • Counselling & Coaching • Teamwork & networking • Problem Solving