Deputy Manager (Bulk Hiring) _ Talent Acquisition _ Navi Mumbai
Hexaware Technologies · Navi Mumbai, Maharashtra, India
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Hexaware Technologies · Navi Mumbai, Maharashtra, India
Key Responsibilities: Recruitment & Talent Acquisition • Manage end-to-end recruitment for volume hiring across customer service, sales, technical support, collections, and back-office operations. • Develop and implement hiring strategies to meet aggressive manpower requirements. • Drive walk-in drives, campus hiring, job fairs, referral programs, and vendor hiring initiatives. • Ensure timely closure of open positions while maintaining quality-of-hire standards. • Build and maintain talent pipelines for critical and high-volume hiring requirements. Stakeholder Management • Partner with operations leaders and hiring managers to understand workforce planning needs. • Provide regular recruitment updates and hiring forecasts to business stakeholders. • Coordinate with HR Business Partners and onboarding teams for smooth candidate transitions. Team Management • Lead and mentor a team of recruiters and recruitment coordinators. • Monitor recruiter productivity, interview ratios, and hiring metrics. • Conduct performance reviews and provide coaching for continuous improvement. Vendor & Channel Management • Manage relationships with recruitment agencies, job portals, and external vendors. • Optimize sourcing channels to improve candidate quality and reduce hiring costs. • Negotiate commercial terms and monitor vendor performance. Recruitment Analytics & Reporting • Track key recruitment metrics including: • Time-to-fill • Cost-per-hire • Offer-to-join ratio • Source effectiveness • Recruiter productivity • Attrition trends • Prepare and present recruitment dashboards and MIS reports to leadership. Compliance & Candidate Experience • Ensure recruitment activities comply with company policies and labor regulations. • Maintain positive candidate experience throughout the recruitment lifecycle. • Drive employer branding initiatives to attract and engage talent.