Equity Relationship Manager- Hyderabad

Job description

Key Responsibilities: • To activate the non-traded customers who had opened the account with ICICIdirect.com but still not activated the account. • To Re-activate STOP traders who once traded with ICICIdirect.com but now stopped trading. • To provide full demo of the website with research calls, while activating these non-trading and stop trader clients, advisory to keep clients active and increase revenue. • To cross sell other by products of equity so that the customer remains active month on month. • To open new accounts by taking reference from the reactivated clients. • To Handle customer queries and to ensure complete customer satisfaction for the reactivated clients. Key Requirements: • Should be a good communicator • Should have customer orientation • Should have strong interpersonal skills • Should be confident & positive approach • Should have analytical skills