Guest Relation Executive

Job description

**Designation: Guest Relation Executive** **Key Roles & Responsibilities:** - **Be the first level SPOC for customer level queries.** - **Manage reception during business hours.** - **Illustrate Smartworks' core values and strive to achieve our mission.** - **Support the Account Management team to achieve the following:** - **Create a welcoming and collaborative environment for our members through events and building relationships between members.** - **Ensure that your building is fully operational, and processes are running smoothly.** - **Assist with move-ins and move-outs; prepare and distribute member welcome packets.** - **Take direction from the Account Manager to support the Team as necessary.** - **Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.** **Skills & Qualification Required:** - **0-2 years of work Experience in Hotel/coworking industry** - **Hospitality or other related degrees.** - **Thrive in a fast-paced environment while maintaining excellent attention to detail.**