Hiring Process coach AR - Payment posting

Job description

**Omega Healthcare Hiring Process Coach AR (Payment Posting) Chennai** **Roles & Responsibilities** - - Act as a Process Coach for the AR and Payment Posting process. - - Train, coach, and mentor associates on AR and Payment Posting concepts, process guidelines, and client requirements. - - Provide floor support and resolve process-related queries and escalations. - - Monitor team productivity and quality against defined targets. - - Identify performance gaps and conduct refresher training sessions. - - Ensure adherence to client guidelines, SOPs, and Internal & External SLAs. - - Track and maintain productivity and quality reports. - - Work closely with Team Leads and Operations to improve team performance. - - Follow company policies and maintain process discipline. **Preferred Candidate Profile** - - Minimum 4+ years of experience in Accounts Receivable (AR) with Payment Posting experience in US Healthcare RCM. - - Strong knowledge of AR Follow-up, Payment Posting, EOB/ERA processing, Denial Management, and RCM concepts. - - Experience in training, coaching, floor support, and query handling. - - Good communication, analytical, and problem-solving skills. - - Strong reporting and mentoring skills. - - Immediate joiners preferred. - - Willing to work in Night Shift (Chennai Location). **Kindly share your resume to:** **suriyakala.rajasekar@omegahms.com**