Key Accounts Manager - B2B Retention (Bangalore & Chennai)

Job description

**Job description** **Roles and Responsibilities** - Manage key client relationships, ensuring high levels of satisfaction and retention. - Develop and execute account plans to drive business growth and revenue expansion. - Collaborate with internal teams to deliver exceptional client service and support. - Identify new opportunities for upselling and cross-selling within existing accounts. - Analyse market trends and competitor activity to inform strategic decision-making. **Desired Candidate Profile** - 4 -8 years of experience in Key Account Management or a related field (e.g., Client Account Management). - Proven track record of success in managing multiple clients simultaneously. - Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills. - Ability to work effectively under pressure, prioritising tasks efficiently while meeting deadlines