Manager / Sr. Manager - Quality

Job description

Job Summary We are seeking an experienced and result-oriented Quality Head to lead and strengthen the Quality function across manufacturing operations. The incumbent will be responsible for ensuring product quality, customer satisfaction, process compliance, and continuous improvement initiatives while meeting organizational and customer quality standards. Key Responsibilities • Lead the overall Quality Management System (QMS) and ensure compliance with IATF 16949, ISO standards, and customer-specific requirements. • Drive Quality Assurance, Quality Control, Supplier Quality, and Customer Quality functions. • Monitor and improve key quality metrics such as PPM, COPQ, rejection rates, and customer complaints. • Lead root cause analysis and corrective/preventive actions using quality tools such as 8D, 5 Why, Fishbone Analysis, SPC, MSA, APQP, PPAP, FMEA, and Control Plans. • Manage customer audits, certification audits, and process audits. • Develop and implement quality improvement initiatives across manufacturing processes. • Collaborate with Production, Engineering, Supply Chain, and R&D teams to enhance product quality and operational excellence. • Drive supplier quality improvement programs and vendor development activities. • Lead and mentor the quality team to build a high-performance culture. Desired Candidate Profile • Qualification: B.E./B.Tech in Mechanical, Automobile, Production Engineering or related discipline. • Experience: 15-20 years in Quality Management within Automotive/Auto Component Manufacturing. • Strong knowledge of IATF 16949, APQP, PPAP, FMEA, SPC, MSA, and Lean Manufacturing. • Experience in handling OEM customers and customer audits. • Proven leadership experience in managing cross-functional teams. • Excellent analytical, problem-solving, and stakeholder management skills. Key Skills Quality Head, Quality Assurance, Quality Control, IATF 16949, APQP, PPAP, FMEA, SPC, MSA, Supplier Quality, Customer Quality, OEM Handling, Lean Manufacturing, Six Sigma, Root Cause Analysis, Audit Management.