Program Manager
Air India · Haryāna, Haryana, India
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Air India · Haryāna, Haryana, India
Location: Gurugram | Aug 26, 2026 Job Description Key Responsibilities Strategic Activities • Define and execute the HR Technology roadmap aligned with enterprise, HR, and Digital priorities across SAP SuccessFactors, PeopleStrong, and related HR applications. • Act as program partner to HR leadership for technology‑enabled transformation across the employee lifecycle. • Drive process standardization, automation, data quality, and adoption while minimizing customization and technical debt. Program Management & Governance • Lead concurrent HR Technology initiatives from business case through design, build, testing, cutover, hypercare, and transition to operations. • Institute governance controls including SteerCo, PMO, RAID logs, stage gates, and executive dashboards. • Govern requirements, solution design, test readiness, go‑live criteria, cutover, hypercare exit, and BAU handover. Functional & Integration Governance • Coordinate requirements and solution decisions across Employee Central, Recruiting, Onboarding, Performance, Compensation, Learning, payroll, and attendance. • Ensure requirements are complete, traceable, and translated into specifications, user stories, and acceptance criteria. • Own release impact assessment, regression scope, business communication, and production‑readiness governance. Stakeholder & Vendor Management • Partner with HR leaders, process owners, and Digital teams to resolve priorities, risks, and dependencies. • Govern implementation partners, AMS providers, and vendors for delivery quality, commercials, milestones, and service levels and Monitor vendor performance and intervene early where delivery or cost deviates. Risk, Compliance & Operations • Maintain risk registers and ensure timely mitigation and escalation of critical issues. • Ensure solutions comply with internal controls, audit requirements, data‑privacy obligations, and segregation‑of‑duties principles. • Govern incident, problem, change, release, and SLA management for HR platforms. Skills Required • HR Technology portfolio leadership across SAP SuccessFactors, payroll, attendance, learning, and employee‑experience platforms. • Enterprise program management, portfolio planning, governance, and benefits realization. • Business process analysis, solution design, data and integration governance. • Executive stakeholder management, commercial acumen, and vendor governance. • Risk, change, release, testing, and operational‑readiness management. Key Performance Indicators • Program Delivery & Adoption: Scope, milestones, budget, benefits realization, stakeholder satisfaction, and timely transition to operations. • Platform & Risk Performance: Availability, integration success, incident reduction, audit/security compliance. • Vendor & Team Performance: SLA adherence, quality, knowledge transfer, team capability, and engagement. Education & Experience • Minimum: Bachelor’s in Engineering, IT, Computer Science, HR, or Business Administration. • Preferred: MBA/PGDM and certifications (HR Tech, PMP/PRINCE2/Agile). • Experience: 12+ years in enterprise applications, HR Technology, or digital transformation; leadership of complex programs; vendor and budget management; executive governance. #innershell { max-width: 1600px; } #search-wrapper, .back-to-search-wrapper, .jobTitle, #similar-jobs { display: none !important; } .jobDisplayShell { width: 100%; max-width: 100%; margin-top: 30px; } .jobDisplay { width: 100%; min-width: 100%; background: white; padding-bottom: 40px; } .jobDisplay .joblayouttoken:nth-child(2) { padding-left: 10px !important; } .jobDisplay .job { padding-left: 35px; } .jobDisplay .joblayouttoken:nth-child(2), .jobDisplay .joblayouttoken:nth-child(4) { min-width: 100px; float: left; padding: 20px 10px !important; background: #F0F5F7; } .jobDisplay .customPlugin-1108346adb9b9abd { min-width: 5px; float: left; padding: 20px 0px !important; background: #F0F5F7; } .jobDisplay .joblayouttoken:nth-child(2) span, .jobDisplay .joblayouttoken:nth-child(4) span, .jobDisplay .customPlugin-1108346adb9b9abd .inner { font-weight: bold; } .joblayouttoken .inner { max-width: 100% !important; } .joblayouttoken .inner div { padding-left: 0 !important; } .jobdescription h2 { font-size: 20px !important; color: #1F2B34 !important; margin-bottom: 10px !important; font-weight: 600; } .joblayouttoken h1 span { font-weight: bold; color: #1F2B34 !important; font-size: 24px !important; } .applylink { float: none !important; margin-left: 35px !important; text-align: left; margin-top: 15px; } .applylink a { text-transform: uppercase; padding: 5px 30px; } @media(max-width: 980px) { .jobDisplay { padding: 0 20px; } .applylink { margin-left: 0px !important; margin-bottom: 20px !important; } } @media(max-width: 767px) { .jobDisplay .joblayouttoken:nth-child(2) { margin-left: 0px !important; } }