Property Manager/ Facility Manager

Job description

About the Role • This role is responsible for leading end-to-end facility operations, maintenance, and service delivery across residential living spaces. The position ensures safe, compliant, and well-maintained environments through strong governance, preventive maintenance, budget management, and effective team and vendor leadership. Key Responsibilities • Own and proactively drive end-to-end site operations across soft and hard services, ensuring consistent SLA delivery and anticipating operational gaps • Take full accountability for asset performance and upkeep, conducting regular inspections and initiating improvements before issues arise • Proactively plan and execute preventive and predictive maintenance, minimizing downtime and ensuring uninterrupted operations • Own vendor governance, continuously monitoring performance, driving improvements, and ensuring SOP and contractual compliance • Ensure proactive compliance with statutory and EHS standards, identifying risks early and implementing preventive controls • Drive structured governance (DMR, MMR, QBR) with forward-looking insights, action planning, and timely closure of gaps • Own manpower planning proactively, ensuring optimal staffing, productivity, and zero disruption due to absenteeism • Take accountability for accurate payroll inputs and billing data, ensuring no delays or discrepancies • Lead and develop teams with a proactive performance mindset, ensuring high grooming standards, discipline, and continuous capability building • Build a culture of ownership, accountability, and continuous improvement across the site • Drive proactive resident engagement and community initiatives, enhancing experience and strengthening brand value • Own end-to-end complaint and escalation management, with a focus on early resolution and prevention of repeat issues • Ensure continuous audit readiness, proactively closing gaps and strengthening compliance frameworks • Own incident management with a preventive approach, reducing recurrence through root cause analysis • Take financial ownership of the site, proactively managing billing, cost control, and identifying efficiency opportunities • Drive cost optimization initiatives without compromising service quality • Own NPS and resident satisfaction, proactively identifying improvement areas and enhancing service delivery • Drive innovation through curated and value-added services, elevating the overall community living experience Qualification and Experience • Graduate in any discipline; engineering background preferred. • Relevant experience in facility or property management roles. Skills Required • Strong leadership and team management capabilities. • In-depth knowledge of preventive, predictive, and protective maintenance practices. • Effective communication and stakeholder management skills. • Strong problem-solving, planning, and execution ability. • Ability to manage budgets, vendors, and multiple projects concurrently. What's in it for you? • Opportunity to manage end-to-end facility operations and asset management. • Collaborative work environment with continuous learning opportunities. • Enhanced Maternity & Paternity support. • No place for discrimination at Godrej Gender-neutral anti-harassment policy • We are selfish about your wellness, hence we offer comprehensive health insurance plans, as well as accident coverage for you and your family. • Godrej Way Structured recognition platforms for individual, team and business-level achievements Performance-based earning opportunities. An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been over a century. It's not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. We take pride in being an equal opportunities employer. We recognize merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, color, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members. If this sounds like a role for you, apply now! We look forward to meeting you.