Sales Executive

Job description

**Company Description** BlueStone, founded in Bangalore in 2011, is one of India’s largest digital-first fine jewellery brands, known for combining modern design with a strong digital experience. The brand offers a seamless omnichannel journey through its extensive online catalogue and 200+ experiential stores, serving diverse customers and occasions. BlueStone’s proprietary technology enables customers to personalize their jewellery journey from design to delivery, whether online, in-store, or at home. Its 100% certified jewellery spans gold, platinum, diamonds, and gemstones, with Lifetime Exchange and Buyback options to suit a wide range of budgets and preferences. The company is backed by leading institutional investors such as Accel Partners, Kalaari Capital, Saama Capital, and Hero Enterprises, supporting its continued growth and innovation. **Role Description** This is a full-time, on-site Sales Executive role based in the Greater Delhi Area. The Sales Executive will engage directly with customers in-store, understand their requirements, and guide them through BlueStone’s product range to deliver a personalized, high-quality buying experience. Responsibilities include explaining product features and certifications, presenting design and customization options, and supporting customers across gold, platinum, diamond, and gemstone collections. The role involves achieving individual and store sales targets, managing enquiries, following up with potential customers, and maintaining accurate records of leads and conversions. The Sales Executive will also support visual merchandising, coordinate with store and back-office teams for smooth operations, and uphold BlueStone’s brand standards in customer service and store presentation. **Qualifications** - Strong sales and customer relationship skills, with the ability to understand customer needs and close sales effectively. - Experience in retail or luxury product sales, preferably in jewellery, fashion, or lifestyle segments. - Excellent communication and interpersonal skills, with fluency in English and local languages as applicable. - Comfort with basic digital tools and point-of-sale systems; ability to learn and use BlueStone’s technology and product catalog. - Attention to detail, professional grooming, and a customer-centric mindset focused on delivering a high-quality in-store experience. - Ability to work in a fast-paced retail environment, including weekends and peak seasons, while collaborating effectively with store teams. - Minimum of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is an advantage. - Prior experience in the Greater Delhi Area market and familiarity with local customer preferences is beneficial.