Walk-in || Customer Service Representative

Job description

HCLTech is hiring for International contact Center on 18th Sept 2026 (Inbound calls) Walk-in Drive Details: Date: 18th Sept ,2026 - Friday Location: HCL AMB-6 104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600076. Time: 10AM - 2:30 PM HR Contact Name: Judith Please carry anyone Government ID proof. Job Description International contact Center (Voice Process - Inbound calls) Work Location: Sholinganallur and Ambattur -Chennai, India Business Unit: Retail Banking – Mortgages & Consumer Lending • Work Location: Sholinganallur • Designation: Associate/ Analyst • Process: Inbound Call • Experience: 1-3 years in International Voice Process • Education Eligibility: 12th Pass / Any Graduate / Postgraduate Key Responsibilities: • Respond to client queries via voice & written communication, ensuring accurate and timely resolutions • Handle inquiries related to products, services, data, and client accounts • Manage multiple client queries efficiently using workflow tools • Maintain accurate records of customer interactions in internal systems • Collaborate with internal teams to resolve client issues effectively • Ensure client satisfaction with service excellence and a customer-first approach Regards Judith